Flutter Entertainment has revealed that the company’s Paddy Power and Betfair brands have suffered customer data breaches.
iGaming Expert details that customers’ betting account usernames and email addresses may have been taken, but not their passwords, ID documents, usable cards or payment details.
A number of Paddy Power and Betfair customers, mainly UK and Ireland-based, have been impacted by the data breach, whilst customers were informed. However, not all Paddy Power and Betfair customers have been affected.
In a statement to iGaming Expert, Flutter emphasised that it has informed the UK Gambling Commission and the Information Commissioner’s Office of the data breach, which is believed to now be fully isolated, contained and over.
“We can confirm that our Paddy Power and Betfair businesses have suffered a data incident involving personal information for some of our customers,” a Flutter UKI spokesperson told iGaming Expert.
“Immediately upon becoming aware of this incident, we informed relevant regulators and authorities and initiated a full investigation, supported by external IT security experts, to understand what happened and how we can better protect our networks and customers. The unauthorised access has been removed and the incident contained.
“Our investigation concluded that the affected information was isolated to limited betting account information. No passwords, ID documents or usable card or payment details were impacted. We are informing all affected customers. Safeguarding and securing our customers’ information is of the utmost importance to us.”
Flutter is set to report its financial results for the second quarter of 2025 on 7 August.