Vegangster has called on Cevro AI’s agentic AI to boost its personalised player support.
Through the integration, Vegangster’s operator partners will have access to an “empathic and intelligent” AI agent that can provide players support with issues such as onboarding, payments, bonuses and responsible gaming.
According to Vegangster, this results in faster service, reduced workload for human teams and higher player satisfaction at scale.
“We build our platform to give operators the sharpest tools to launch quickly and scale with confidence,” explained Michael Oziransky, Chief Product Officer at Vegangster.
“Partnering with Cevro AI means our clients can now provide round-the-clock support that is both personal and efficient, without increasing headcount.”
Cevro AI’s Chief Product Officer, Chaim Heber, also expressed pride in joining forces with Vegangster in a partnership that highlights the pair’s “commitment to innovation in iGaming”.
Cevro’s AI agents are able to work across multiple languages and channels.