Stakelogic must pay a £122,835 regulatory settlement to the Gambling Commission (GC) as the speed of its slots breached responsible product design standards.
The iGaming supplier was found to be running its slots faster than the minimum 2.5 seconds time gap. Stakelogic reported to the commission that its Tiger Temple 88 title was operating with 1.97 seconds between spins, a breach of minimum time gap standards. The slot 88 was non-compliant from 28 May 2025 to 30 May 2025.
An investigation was then launched by the GC, Stakelogic’s entire GB games portfolio was retested, with a further 15 games found to be breaching the minimum time gap, varying between 0.001 seconds and 0.675 seconds below the minimum 2.5 seconds standards.
Many titles were found to have operated at 0.042 seconds or below the cycle requirements set out in the commission’s Remote Technical Standards (14D). The 15 titles were running too fast during various periods between 31 October 2021 and 30 October 2025.
Since 2021, UK iGaming operators and suppliers have been subject to minimum online slot speeds. These were part of several measures aimed at reducing the overall intensity of gameplay and protecting consumers from harm, as research showed fast game cycles were associated with increased player risk.
Unacceptable
“It is unacceptable that Stakelogic were relying on a manual stopwatch to measure the speed of their games.”
John Pierce, Director of Enforcement and Intelligence at the Gambling Commission
The errors were caused by Stakelogic measuring timeframes inaccurately due to their reliance on using a manual stopwatch to test compliance with the remote technical standards, according to the commission’s investigation
John Pierce, Director of Enforcement and Intelligence at the Gambling Commission, noted: “With all the technological resources available to an online gambling business, it is unacceptable that Stakelogic were relying on a manual stopwatch to measure the speed of their games.
“After reporting this error to the Commission, Stakelogic immediately self-suspended the use of the affected games until the error had been rectified. They have subsequently taken significant steps to assure the Commission that they now have robust policies and procedures in place to prevent future breaches from occurring.
“We would urge all operators to take careful note of this case and ensure they have effective testing practices in place to ensure they are meeting all the standards we require.”
Update: Stakelogic‘s Director of Legal and Compliance Affairs, Yves Herveille, told SBC: “The Gambling Commission’s public statement sets out the agreed resolution of this matter. In line with our compliance approach, Stakelogic reported the matter to the Gambling Commission and, as part of the steps taken while the matter was being addressed, decided to proactively disable all Great Britain-facing games.
“We remained working openly with the Gambling Commission and our respected partners throughout. Stakelogic keeps intensifying its compliance efforts in the areas identified and remains fully committed to meeting the standards expected in the Great Britain market.”
Factors behind GC decision
Stakelogic’s regulatory settlement with the GC consists of:
- Payment in place of a financial penalty of £122,835 (directed to the consolidated fund).
- Agreement to the publication of a statement of facts in relation to this case.
- Payment towards the Commission’s costs of investigating the case.
The commission listed several aggravating factors behind its verdict, including:
- Stakelogic’s decision not to suspend the Tiger Temple game upon first discovering it was non-compliant on 28 May 2025, as it remained live until 30 May 2025, when a fix was deployed. If immediate action had been taken, the GC said this would have minimised the impact of the issue.
- Timeliness of Stakelogic’s decision to review all GB products, as action was not taken immediately when the Tiger Temple non-compliant game was identified. The GC said this demonstrated ‘the incident was managed through a limited and insufficient incident management process’, adding that since the Tiger Temple issue was the result of the use of a manual timer, it should have ‘immediately raised concerns that this may be a wider issue if the same methodology had been used across other games’.
- The full scope of the issue was only determined when Stakelogic began a much wider review as a result of Commission enquiries.
However, the commission noted mitigating factors, including that Stakelogic:
- Disabled all of the games available to the GB market upon understanding the scope of the issue.
- Fully cooperated with the GC investigation, worked openly and collaboratively with the commission throughout, and provided information by agreed deadlines.
- Accepted the failings at an appropriately early stage in the investigation.