Lucky Eagle Casino installs Passport’s ‘all-in-one’ payment solution

Passport Technology has installed its cash access service and cage automation solutions at Lucky Eagle Casino & Hotel

Passport Technology has installed its cash access service, check warranty, jackpot dispensing, AML/Title 31 compliance, and cage automation solutions at Chehalis Tribal Enterprise’s Lucky Eagle Casino & Hotel in Washington. 

Set to strengthen Passport’s position in cash access services in the state of Washington, the development will see Lucky Eagle’s guests gain the ability to experience Passport’s multi-functional CashStream kiosks on the gaming floor, enhancing the guest experience through “faster, more reliable, and more accurate” transactions at the kiosk and the cage.

According to Lucky Eagle’s CEO, JaNessa Bumgarner, the ‘all-in-one’ technology is “in perfect alignment with Lucky Eagle’s mission to provide an exceptional gaming and service experience to every guest every time.”

“Passport’s collaborative approach and growth in Washington state ensure our guests will have access to the best products and services.”

Combining Passport’s customisable software, advanced hardware, and security to provide guests “easy and fast” access to cash, the installation is set to introduce several payment solutions that offer multiple options for cash access, “charitable” features, and responsible gaming. 

“We are delighted the Chehalis Tribe chose Passport to assist with streamlining operations and delivering world-class service to the Lucky Eagle guests,” added Jason King, CRO of Passport

“Passport strives to provide innovative customer-facing payment and back-office solutions that impact both casino guests and team members alike, and we look forward to this new partnership.” 

With Passport’s LiveCage and Jackpot Pro utilising web-based management and reporting tools to make auditing and system configuration “efficient and straightforward” for cashiers and managers, guests fortunate enough to hit a jackpot at Lucky Eagle will also get faster access to their winnings.